Every obligation, handled.

Managing an owners corporation's finances is one of the most important — and regulated — responsibilities of a strata manager. At Strata Solutions Group, every scheme has a dedicated accounts manager who is responsible for your trust account, your levy schedule and your monthly reports.

We prepare annual budgets that reflect the real cost of running your building, collect levies on schedule, chase arrears promptly and lodge your BAS on time. Every transaction is visible in the owner portal, and every report is produced in a format your committee and your auditor will understand.

Deferred maintenance costs schemes far more in the long run than proactive upkeep. Our maintenance team maintains a detailed register of all common property assets, coordinates preventive maintenance schedules and manages reactive repairs through a vetted network of licensed trades.

Every work order is raised in our system, linked to your scheme's budget and closed out with a completion report. Owners and committee members can track the status of any job in real time through the portal. For emergencies — burst pipes, power failures, lift breakdowns — our on-call line is staffed 24 hours a day.

The Strata Schemes Management Act 2015 and its regulations impose significant obligations on owners corporations. Non-compliance can result in penalties, NCAT orders or, in serious cases, personal liability for committee members. Our compliance team monitors legislative changes, maintains your compliance calendar and acts before deadlines — not after.

Building insurance for a strata scheme is not straightforward. We work with specialist strata insurance brokers to ensure your building is insured for its full replacement value, your public liability cover is adequate and your policy schedule is kept current. When a claim arises, we manage the process from first notification to settlement.

The AGM is the most important governance event in your scheme's calendar. Poor notice, incorrect motions or inadequate financial disclosure can invalidate resolutions and expose the owners corporation to legal challenge. Our meetings team has run hundreds of AGMs and knows exactly what is required under the Act.

We prepare all meeting documentation — notice, agenda, financial statements, motion papers, proxy forms — issue them within statutory timeframes and attend in person or via video. Minutes are prepared promptly and distributed to all owners. Committee meetings are managed with the same rigour.

The biggest source of complaint against strata managers is lack of communication. Our owner portal is our answer to that problem. Every owner in every scheme we manage has 24/7 access to their scheme's financial position, recent transactions, levy balance, maintenance requests, meeting notices, minutes and key documents.

Committee members have an elevated access level that gives them live financial data, work order visibility and the ability to approve expenditure up to their delegated authority. The portal reduces the volume of routine enquiries our team receives — which means your strata manager has more time to focus on things that actually need their attention.

The initial period of a new strata scheme — from registration of the strata plan to the first AGM — is the most legally sensitive period in the scheme's life. The developer is legally required to appoint a strata managing agent, establish the owners corporation's funds and ensure the scheme is governed correctly before it is handed over to the owners.

Strata Solutions Group provides initial period strata management services to developers across Greater Sydney. We protect the future owners corporation's interests while meeting the developer's obligations under the Act, and we ensure a seamless transition to owner-controlled governance at the first AGM.