WHO WE ARE

Built for the modern scheme.

Strata Solutions Group was founded on a simple observation: most strata management companies are run the same way they were in 1995. We decided to do it differently.

OUR STORY

Sydney strata, reimagined.

Strata Solutions Group was established in Sydney by a team of strata professionals who had spent years inside larger management companies and seen first-hand how the industry fell short of owner expectations. Unresponsive managers, opaque financials, portal systems that nobody used and levy notices sent out late — these weren't acceptable standards.

We built Strata Solutions Group from the ground up with one guiding principle: run every scheme the way the committee themselves would run it if they had the time and the expertise. Transparently. Proactively. And with genuine accountability to every lot owner.

Today we manage more than 320 schemes across Greater Sydney, from inner-city apartment buildings to large mixed-use complexes in Parramatta and new residential developments on the Northern Beaches. Our team includes licensed strata managers, qualified accountants, experienced maintenance coordinators and compliance specialists — all working together under one roof.

Team photo
HOW WE OPERATE

Six principles we live by

01

Radical transparency

Every dollar in and out of your trust account is visible in the portal in real time. We do not charge for things we do not disclose. We do not surprise you with disbursements at year end. Your committee sees the same numbers we do — always.

02

Responsive by design

Our average response time across all channels is under two hours during business hours. Emergencies are handled 24/7. We staff at a ratio that allows this — a genuine commitment, not a marketing line on a brochure.

03

Technology that works

Our owner portal isn't a bolt-on afterthought. It's the operational backbone of how we manage schemes. Owners stop emailing us asking about levy balances because they can see them. Committees stop worrying about minutes because they appear in the portal within days of the meeting.

04

Genuine compliance focus

NSW strata law is detailed and frequently updated. Our compliance team monitors legislative changes and proactively updates our processes and your scheme documentation. We treat compliance as a service — not a box to tick.

05

Fixed pricing, always

Our fees are fixed at the start of every management agreement. No annual CPI increases without committee approval. No per-email charges. No surprise disbursements for routine work. If something is outside scope, we ask before we act.

06

Accountable relationships

Every scheme has a named strata manager. Not a team. Not a shared inbox. A person who knows your building, knows your committee and is accountable for your scheme. When things go wrong — and occasionally they do — you know who to call.

BY THE NUMBERS

Experience you can measure

10+

Years in strata management

Deep experience across residential, commercial and mixed-use schemes in Greater Sydney.

320+

Schemes currently managed

From boutique 8-lot buildings to major 300-lot complexes across every Sydney suburb.

< 2 hrs

Average response time

Across phone, email and portal — measured monthly and reported to all clients.

CREDENTIALS

Licensed & accredited

NSW Fair Trading Licence

Strata Solutions Group holds a current strata managing agent licence issued by NSW Fair Trading under the Property and Stock Agents Act 2002.

SCA (NSW) Member

We are active members of the Strata Community Association NSW, committed to industry best practice, professional development and the SCA Code of Ethics.

Professional Indemnity Insurance

Full professional indemnity and public liability insurance coverage. Available on request for your committee's records.

WORK WITH US

Let's talk about your scheme

A free transition review takes 48 hours and costs you nothing. Start there.

Request a proposal